1. How do the Shipping products work?
The customers add their chosen products to the cart page, and after that, they check out their products. They fill in their shipping information and/or billing information during this step. After finishing, they proceed to make payment via credit card or their PayPal account (if they have one). At this step, the customers fill in the payment information on the payment form and submit it.
The order is created on the Mindset Designed website system, so it is automatically forwarded to the Printify system. At this step, the information order is submitted to one or more of the print providers, depending on the number of items in the order and the print provider’s production item.
There are different print providers, exist in different countries (Let’s see the list below). Each print provider has different products that belong to adequate brand.
At this time, the majority of the products on the https://themindsetdesigned.com/ will be produced from the print providers existing in the United States.
The following schema explain the workflow of the shipping products:
2. What is the List of print providers?
The print providers are the site of the production in which all of the products will be printed depending on the designs existing in The Mindset Designed website. The products exist physically in the stuck of these sites without designs.
This list can been modified. This is depending on the relationship between Printify and each Print Provider.
| Name of shipping provider | Location |
| Acrylic Idea Factory | United States |
| ArtsAdd | China |
| Atelier Katanga | France |
| C4 | United States |
| Candle Builders | United States |
| Casestry | United States |
| CatPrint | United States |
| Chill | United States |
| Colorway | United States |
| Custom Luxe | China |
| Deco Slides | United States |
| Dimona Tee | United States |
| District Photo | United States |
| Drive Fulfillment | United States |
| Drukātava | Latvia |
| Duplium | Canada |
| Expert Workwear | United Kingdom |
| Fancy Fanny | United States |
| FlexMerch | Poland |
| Formula Labs | United States |
| Fulfill Engine | United States |
| Harrier | United Kingdom |
| Ideju Druka | Latvia |
| Imagine Your Photos | United States |
| Ink Blot | United States |
| JAMS Designs | United States |
| Jondo | United States |
| Lamp In a Box | United States |
| LaTostadora | Spain |
| Lumient | United States |
| Marco Fine Arts | United States |
| M.i.A Merchandise | United States |
| merchOne | United States |
| Miami Sublimation | United States |
| Monster Digital | United States |
| MWW On Demand | United States |
| OPT OnDemand | Czech Republic |
| PCM | United States |
| Personalized Luggage | United States |
| Photo Balloon Store | United States |
| Pic the Gift | United States |
| Posterflow | Germany |
| Prima Printing | Australia |
| Printdoors | China |
| Print Clever | United Kingdom |
| Printed Mint | United States |
| Printed Simply | United States |
| Printful | United States |
| Print Geek | Canada |
| Print Pigeons | Latvia |
| Prodigi | United Kingdom |
| Roastify | United States |
| Rocktomic | United States |
| Rogac | Slovenia |
| Sensaria | United States |
| Shirt Monkey | United Kingdom |
| SinaLite | Canada |
| Smart Printee | China |
| SPOKE Custom Products | United States |
| Stacked Commerce | United States |
| Stickers & Posters | United States |
| Sticky Products Europe | Netherlands |
| Stoked On Printing | United States |
| Stylus | United States |
| SunFrog Solutions | United States |
| Subliminator | China |
| Sun-Fly Sublimation | China |
| SwagRabbit | United States |
| SwiftPOD | United States |
| Taylor | United States |
| Textildruck Europa | Germany |
| The Print Bar | Australia |
| ThreadStudio | United States |
| Today’s Graphics | United States |
| Tribe Socks | United States |
| Tshirt and Sons | United Kingdom |
| Underground Threads | United States |
| Uniqcube | Latvia |
| WOYC | United States |
| X-Print | Germany |
3. What is the shipping companies?
The shipping services are ensured by the following companies:
4. What are the payment methods available?
The payment is ensure by the two following payment methods:
a. The card payment gateway which powered and assured by the PayPal company. You can use this method to buy the products by any bank card payment you have.
b. The second payment method is the PayPal account. You must have an account PayPal to use it.
5. What is the Refund and Returns Policy?
Overview
Printify is a print-on-demand company, which means that all products are unique and produced only once ordered from the https://themindsetdesigned.com website. This means that returns and exchanges are not supported by The Mindset Designer Company or by Printify Company if you order the wrong size, or color, or simply change your mind.
Reprint or refund
In case of a damaged product or a manufacturing error, Printify offers a free reprint or a refund if you contact them within 30 days of product delivery. Please contact us via the Contact Us forms and provide a clear photo and/or video showing the issue.
If there’s an issue affecting multiple products that use the same design, an additional photo (or video) of all affected items visible in one frame will be required for confirmation purposes.
Please note that Printify and The Mindset Designer Company will not be held responsible and will not offer reprints or refunds if the customer ordered the wrong size or color. In case of an unsuccessful delivery, you can opt for either a reprint with an extra charge or a partial refund.
For DTG (Direct-to-garment or DTG printing) products, there is a tolerance of 0.5″ for print placement, meaning that minor variations in the placement of the print will not be considered as defects.
In case of reprint:
After contacting, us via the Contact Us forms and selecting the reprint request type inside this form under “Received order issue” option, your items will be reprinted and delivered to your address shipping.
In case of refund (return):
We refund you through your account bank. We invite you to return the items to the original address mentioned in the package.
Need Help?
Contact us at contact@themindsetdesigned.com for questions related to refunds and returns.